SAHTNA PHARMACY · STATE OF QATAR

Trusted pharmacy care. Connected operations. Built for Qatar.

Sahtna combines a customer-facing main pharmacy in Al Wakrah with two digital distribution and fulfillment points, creating a connected operating model for pharmacy care, digital orders, inventory and delivery support.

Explore our Qatar network Contact Sahtna
Established2021
Operating model1 Main Pharmacy + 2 Fulfillment Points
Commercial Registration153958
01 · OUR STORY

Pharmacy at the foundation. A broader operating model around it.

Sahtna began with pharmacy care in Qatar and is evolving into a more structured healthcare operating business—connecting customer service, digital fulfillment, distribution discipline and enterprise systems without losing the pharmacy foundation.

Pharmacy-ledMedication dispensing, professional guidance and everyday healthcare access.
Digitally enabledDigital orders, fulfillment coordination and delivery-channel support.
Operationally structuredClearer processes, connected data and stronger operating control.
02 · QATAR OPERATING NETWORK

One main pharmacy. Two fulfillment points. One connected network.

Al Wakrah remains the customer-facing pharmacy and inventory hub. Umm Qarn and Al Rayyan extend digital-order preparation, inventory positioning and fulfillment support across the same operating entity.

MAIN PHARMACY

Al Wakrah

Building 105 · Street 1051 · Zone 90

CR 153958 · License 279514
  • Customer-facing pharmacy
  • Pharmaceutical care
  • Inventory hub
  • Digital order intake
DIGITAL DISTRIBUTION & FULFILLMENT

Umm Qarn

Building 89 · Street 286 · Zone 70

CR 153958/1 · License 339711
Order preparation · Inventory positioning · Delivery support
DIGITAL DISTRIBUTION & FULFILLMENT

Al Rayyan

Building 9 · Street 989 · Zone 53

CR 153958/2 · License 339710
Order preparation · Inventory positioning · Delivery support
View network details
03 · HOW SAHTNA SERVES QATAR

Healthcare access supported by pharmacy, fulfillment and disciplined operations.

Sahtna’s Qatar model is designed around what customers need today and the operating capabilities required to deliver it reliably.

CORE

Pharmacy Care

Medication dispensing, pharmaceutical guidance, healthcare products and direct customer support remain the center of Sahtna’s operating identity.

Customer-facing · Professional · Accessible
01

Digital Fulfillment

Receiving, preparing and coordinating digital orders across operating points.

02

Distribution Operations

Inventory positioning, stock movement and replenishment across the network.

03

Healthcare Products

Medicines, OTC, wellness, nutrition, personal care and healthcare essentials.

04

Operational Development

Better data, clearer controls and more consistent execution across the business.

04 · ENTERPRISE & DIGITAL TRANSFORMATION

Connecting the operating journey—not just installing software.

Odoo is being used as the enterprise operating core to improve visibility, traceability and consistency across the Qatar network.

01Customer & Orders

Structured sales and order workflows.

02POS & Sales

Customer transactions linked to stock.

03Inventory & Expiry

Lots, transfers, availability and expiry control.

04Purchase & Supply

Supplier and purchasing workflows.

05People & Finance

HR and accounting processes.

06Management Visibility

Reporting and operational insight.

Explore the transformation program
05 · QUALITY, SECURITY & GOVERNANCE

Trust is reinforced by systems, controls and continuous improvement.

Sahtna’s approved corporate profile identifies certified quality and information-security management systems, supported by structured operational governance.

QUALITY MANAGEMENTISO 9001

Standardized procedures, operating discipline, performance follow-up and continuous improvement.

INFORMATION SECURITYISO/IEC 27001

Controlled access, clear responsibilities and practices protecting confidentiality, integrity and availability.

06 · DIGITAL ACCESS

Serving customers through today’s channels while preparing the next layer.

Current ordering is supported through established digital platforms. Direct bilingual eCommerce remains a controlled Phase 2 initiative and is not represented as live.

CURRENT DIGITAL ORDERING
Talabat
Snoonu
Rafeeq
07 · COMPANY PROFILE

A deeper view of Sahtna in one corporate resource.

The 2026 Company Profile brings together the Qatar operating model, business capabilities, leadership, quality systems, market-access approach and growth direction.

Request the Company ProfileContact Sahtna

2026 Edition · Arabic and English versions available.

08 · CONTACT & ACCESS

Start with the route that matches what you need.

PHARMACY & CUSTOMER SUPPORT+974 3043 3225General pharmacy and customer inquiries OFFICIAL & BUSINESSofficial@sahtna.qaFormal correspondence, suppliers and business discussions CONTACT ROUTINGChoose the right channelOpen the full contact page →