ENTERPRISE & DIGITAL TRANSFORMATION

A connected operating environment for the pharmacy network.

Sahtna is structuring its Qatar operating model around Odoo to improve visibility, traceability and consistency across branches, stock, suppliers, people and reporting.

01Sales

Structured customer and order workflows.

02POS

Branch point-of-sale linked to local stock.

03Inventory

Warehouse stock, transfers, lots and expiry tracking.

04Purchase

Supplier purchasing and procurement workflows.

05HR & Accounting

Employee and financial workflows in one environment.

06Reporting

Dashboards and management visibility across operations.

Current digital channels

Talabat, Snoonu and Rafeeq are part of the current digital-order operating model.

TalabatSnoonuRafeeq

Integration direction

UrbanPiper is planned as an integration route into Odoo when credentials and implementation readiness are available. WhatsApp Business is also part of the planned connected customer-service route.

Phase 2 — Direct eCommerce

Direct bilingual eCommerce, cart, checkout, payments, customer accounts and Odoo commerce integration are planned for a later phase and are not represented as live today.